Your Expectations

We believe an Owners Corporation operates effectively when there are clear expectations of all parties involved.

How can we help?

Our Owners Corporation Managers have key performance indicators, which ensure their functions are performed in an ethical, proactive and timely manner. These KPIs include;

  • Campbell Phone calls – returned within 24 hours.
  • Campbell Emails – responded to within 2 days.
  • Campbell Proactive management with the aim of ensuring the property is well maintained.
  • Campbell Prompt response to emergency and maintenance issues that arise outside the scope of the AGM.
  • Campbell Engagement of qualified, compliant and competent tradespeople.
  • Campbell Always acting in good faith and in accordance with the SCA (Vic) Code of Conduct
  • Campbell The ability to conduct the business of the Owners Corporation in a respectful and business-like manner.
  • Campbell Ensuring there are funds available and in reserve to conduct the day-to-day business and support the long-term goals of the Owners Corporation.

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Click here to download our Mutual Agreed Expectations statement